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LUMI Terms and Conditions
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These Terms and Conditions ("Terms") govern your use of the LUMI website and services. Please read these Terms carefully before using LUMI. By accessing or using LUMI, you agree to be bound by these Terms.

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1. Definitions

  • LUMI: Refers to LUMI, its website, and all associated services.

  • You: Refers to the individual or organization using LUMI.

  • Products: Refers to the scents and other well-being products offered by LUMI.

2. Application

These Terms apply to all purchases made through the LUMI website and your use of all LUMI services.

3. Orders

  • To place an order, you may need to create an account and provide your information.

  • LUMI reserves the right to refuse any order.

  • Products are intended for personal use and gifting only. Resale is prohibited.

4. Prices and Payment

  • All prices are listed on the website and may be subject to change.

  • Taxes will be added to your order total at checkout (if applicable).

  • Payment is due at the time of order placement. Accepted payment methods will be listed on the website.

5. Shipping and Delivery

  • LUMI aims to deliver products within the timeframe indicated at checkout, but exact delivery dates are not guaranteed.

  • Shipping options and costs will be available during checkout.

6. Liability

  • LUMI is not liable for any delays or damages caused by events beyond its reasonable control (e.g., force majeure).

  • LUMI's liability for any loss or damage, excluding personal injury caused by product allergies, is limited to the value of the product(s) purchased.

  • You are responsible for the safe and proper use of our products. This includes, but is not limited to:

    • Burning candles with caution and supervision at all times.

    • Keeping candles out of reach of children and flammable substances.

    • Following proper candle maintenance practices for optimal performance.

  • LUMI is not responsible for any personal injury resulting from the improper use of our products.

7. Disclaimers

  • Disclaimer of Medical Advice: LUMI products are not intended to diagnose, treat, cure, or prevent any medical condition.

  • Disclaimer of Consequential Damages: LUMI is not liable for any consequential or incidental damages arising from the use of its products.

  • Indemnification: You agree to indemnify and hold harmless LUMI from any claims, liabilities, or losses arising from your use of the products or website. (Note: Consult with a lawyer to ensure this clause is enforceable in your jurisdiction.)

8. Website Use

  • Acceptable Use Policy: Prohibited activities on the LUMI website include hacking, spamming, or copyright infringement.

  • Termination: LUMI reserves the right to terminate a user's account for violating the Terms and Conditions.

  • Copyright and Trademark: All content and intellectual property on the LUMI website are protected by law. Unauthorized use is prohibited.

9. Dispute Resolution

  • Choice of Law: These Terms and your use of LUMI are governed by the laws of the United States.

  • Dispute Resolution Forum: Any legal proceedings must take place in [insert desired location, e.g., the state of California]. (Note: Consult with a lawyer to ensure this clause is enforceable.)

10. No Warranty

  • LUMI makes no warranties regarding the products, except for any non-excludable warranties mandated by law.

11. Refunds and Returns

You may be eligible for a store credit or exchange for unopened and unused products, or products with no more than one-quarter of the product used, within two (2) weeks of receipt. To initiate a return or exchange, you must contact us by email with your order number within this timeframe.

  • You are responsible for return shipping costs unless the product is damaged or incorrect.

  • More detailed information on returns and refunds will be available on the website.

12. Entire Agreement

  • These Terms constitute the entire agreement between you and LUMI regarding your use of the website and services.

13. Severability

  • If any provision of these Terms is found to be invalid, the remaining provisions will remain enforceable.

14. Changes to Terms

  • LUMI reserves the right to update these Terms at any time. We will notify you of any changes before they go into effect.

15. Contact Us

  • If you have any questions regarding these Terms, please contact us through our contact submission on our website.​

By using LUMI, you acknowledge and agree to these Terms and Conditions.

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